Plumb Crazy Plumbers

Im very upset of service. I contacted Pluming crazy LLC. I spoke with Jordan, I'm assuming he's the owner. He never advise me, What size of water heater I should buy, everything was in Rush. I sent him the picture of the water heater and ask him please take a look is there anything particular I should know, no respond. Then I called him. I i formed him ,that I'm purchasing 40 L RHeeem water heater. I've got thumbs up. additional that I ask him to check all the plumbing because in one bathroom the water has very low pressure . No questions about the size, no question about the gas, or electrical, no questions at all, you just on your own. This is my first water heater I'm replacing at the property.I'm in California and property in Las Vegas. I did ordered from Home Depot. Then, when the water heater arrived and pumbers came to install, they infold me, that it is short and needs to be tall. Now Instead to pay $450 for installation and $250 for the parts, they offer me to cut the wall and adjust the whole pipes which cost me additional $500. Then, when the guys start installing , they realize pipes are not on the right place, so they informed me, that they have to install out of city code. Now, I have new water heater installed not by the City code and paid $500 extra for stolen, incorrect,. I don't know how long it's gonna work that way. I spoke with Jordan, ask him to resolve this issue somehow, he offer me to return the water heater, drive back to California order again, and come back again. He never advised me what height I should purchase, he just simply stated that "usually Home Depot send a tall water heaters. It's very rare that they send a short water heaters". Now I have wrong installation for $1120 just the labor. I hope nothing wrong will be with my water heater for a while. Otherwise, I'll have to contact them again which I really don't want. Also, I ask to check all faucets and the plugs and of course he had lots of excuses that I have to put new water pressure then I have to change all faucets which they are three years old. Only this company is not in your interest to work with , they gonna milked your money.

Brian Watts, Owner of Plum Crazy, is very professional, personable, and fair. He correctly diagnosed the issue with my shower. He tried to replace the correct cartridge, which there was no replacement for and resolve the issue with a new valve. It was quick and painless. The pricing for service was fair. There was minimal mess. He is an exceptional plumber.

Brian at Plumb Crazy Plumbers was very knowledgeable and knew right away what he needed to do to fix the problem. He had the parts in his work truck. He finished the job fast and guaranteed his work in writing. Super good company to deal with. If I need plumbing services again he’ll be the first I call. Mark Phillips

I had a mystery leak at my house, making my water bill high every month. Others tried to solve it & couldn’t, but Brian Watts solved it right away on his very first try. Bryan is hard-working and very professional. I am so appreciative of his work, thus saving me about $100 of wasted water monthly. His fees are also very reasonable!

Brian does a great job. Reasonable prices. Extremely competent and responsible. Thank you, Brian!

Brian responded quickly and installed new garbage disposal and toilet wax ring. Well done!